As announced earlier, my support newsgroups will soon be replaced by web-based forums which are currently being tested.
Once I'm done tweaking the forum code, the newsgroups will be made read-only - which should occur within the next few days. If you have a new support question, you might want to post it in the web-based forums now instead of starting another newsgroup thread.
Note that since I'm sill working on the forums, you may run into an occasional slowdown (or cryptic error) while the code is recompiled. These problems should be infrequent, and should no longer occur after the forums "officially" go live.