FeedDemon FAQ

One of my feeds isn't updating in FeedDemon even though it has new articles. Why?

In almost all cases, this problem is due to errors in the feed itself. FeedDemon goes to great lengths to detect and work around errors in feeds, but there are some errors that can only be resolved by the publisher of the feed. You can quickly determine whether this is the case by right-clicking the feed, selecting "Feed Properties," then switching to the Advanced tab and clicking the "Validate" button.

Of course, sometimes the web server hosting the feed is the cause of the problem. For example, the site may be down, or it may be responding so slowly that FeedDemon "times out" when trying to access it. To view a report of server-related problems that FeedDemon encountered when updating your feeds, select View > Reports > Feeds With Errors. If several of your feeds are timing out, you may want to increase how long FeedDemon waits before timing out - to do this, click the Connection button in FeedDemon's options.

Note: If the feed is in a synchronized folder, it should always receive new articles as long as they're being received by Google Reader itself. You can check the feed on Google Reader's web site to see whether Google Reader has stopped receiving new articles.

Does FeedDemon support password-protected feeds?

Yes, the Pro version of FeedDemon supports password-protected feeds. When you subscribe to a feed that requires authentication, FeedDemon will ask you for the user name and password before adding it to your subscriptions.

If at some point the user name or password changes, FeedDemon will ask you to re-enter your login the next time it updates the feed.  Or you can change the login at any time by clicking the "Passwords" button in FeedDemon's options.

Important: Google Reader doesn't currently support password-protected feeds, so you can't add them to synchronized folders. Instead, you must add them to folders that aren't synchronized with Google Reader.

 

Why don't my unread items appear in FeedDemon's newspaper?

By default, FeedDemon's newspaper always shows your unread or starred items when you click on a feed. However, you can change this by selecting from the newspaper filter that appears above the browser. This drop-down controls which items appear - so if you select a filter that excludes your unread items, they won't show up in the newspaper.